Exhibitor Guide for ISM Middle East Event 2024

As a confirmed exhibitor, you can now access the exhibitor portal, which serves as a single source for all your exhibiting needs.

CLICK HERE TO ACCESS THE EXHIBITOR PORTAL

SHOW TIMINGS - BUILD-UP DAYS

Commencing 08:00Hrs with 24Hrs acces

Access for Space Only Contractors and Exhibitors.

From 12:00Hrs
Access for ALL Shell Scheme Exhibitors to set up their stand.

Till 19:00Hrs

Space-only Exhibitors – All stands, exhibits and displays needs to be completed.
Shell Scheme Exhibitors – All exhibits and displays need to be completed.
All Exhibitors – All Stand fitting materials and equipment need to be removed from halls.
All packing materials to be stored on stand or removed from halls.

SHOW DAYS

Tuesday, 24 September 2024

Exhibitor Access - 08:00 – 18:30

Visitor Access - 10:00 – 18:00

Wednesday, 25 September 2024

Exhibitor Access - 08:00 – 18:30

Visitor Access - 10:00 – 18:00

Thursday, 26 September 2024

Exhibitor Access - 08:00 – 17:30

Visitor Access - 10:00 – 17:00

Breakdown Days

Thursday, 26 September 2024

17:30HRS till 22:00HRS

Once Halls cleared of all visitors dismantling can begin. Stand power disconnected.

Shell Scheme Exhibitors to clear stand interiors.

Stands to be dismantled

Friday, 27 September 2024

Until 16:00HRS

ALL HALLS to be cleared of all stand materials, packing cases, waste material and pallet trucks must be removed from the halls

STAND GUIDELINES

SPACE ONLY CONTRACT INFORMATION

All venue related requirements can be ordered online via Eventplus. All stand designs must be submitted and approved by the Operations team prior to fabrication.

Please observe the deadlines for ordering the services! (Updated deadlines coming soon.)

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TECHNICAL GUIDELINES

STAND HEIGHT GUIDELINES

The maximum height for Space Only stands is as follows, including name sign or trademark. All Space Only Exhibitors must follow the height grading system:

Halls 1, 2, 3, 4 - The maximum height allowed is 6 metres

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EXHIBITORS BADGE INFORMATION

Exhibitors and their personnel who need to access the exhibition halls during the event must register for an EXHIBITOR BADGE.

Exhibitor badges are strictly reserved for use by exhibitors and their stand staff and should not be transferred or “lent” to non-exhibiting personnel/visitors. Any visiting staff should register as a visitor.
No request for an exhibitor badge should be made for any person below the age of 21.
An Exhibitor Badge permits access to the exhibition halls during the build-up and open days of the show.
Badges must be worn by exhibitors at all times, as strict security will be maintained on the exhibition site.
If a badge is lost or misplaced, please report the loss to the organiser’s office. A duplicate badge will be issued on the expressed condition that the lost badge was issued in the first place

The deadline to apply for exhibitor badges is 27 August 2024. No badges can be deleted, replaced or edited after the deadline.

The number of badges available corresponds directly with the space booked, as follows:

Size (sq m)	Allocation of Badges
Less than 6	3
7-10	5
11-15	Stand 10
16-25	15
26-501	20
51-100	25
101-120	30
121-170	35
171-200	40
201-250	50
251-300	60
301-upwards	70

The Print@Home link will appear within the Exhibitor Badge section of the Online Manual, 1 week prior to the event and upon all payments having been cleared.

Make sure you:

Print your badges before coming to the show venue.
At the event, collect your sanitized lanyard and badge-holder from any of the Info Desks

Badges are non-transferable. Badge-holders must present valid identifications. Anyone found to be in violation will be liable to pay a penalty of AED 3000 and denied entry into the event.

NOTE: The Print@Home Link will only be provided once all payments have been cleared with the show team.

Should you require assistance with regard to your exhibitor badge request/registration, please e-mail: OpsAdmin@dwtc.com

DELIVERY & REMOVAL OF EXHIBITS

Exhibitors will be able to take over their stands as follows:

Space Only’ stands can start delivery as of the first day of tenancy.
Exhibitors with ‘Shell Scheme’ are prohibited from setting up exhibits, etc, before the times stated in the Timetable unless special permission has been obtained from DWTC.

All exhibits must be positioned on the stand and every arrangement completed by 19.00hrs on Monday, 23 September 2024. The Exhibitor must provide all labour for delivery and removal of exhibits but, in default, DWTC may do whatever it considers necessary at the expense and risk of the Exhibitor. Stands not completed by this time may have their Performance Bond withheld.

Any goods that have not been properly placed or unpacked by 19.00hrs on Monday, 23 September 2024 will be liable to be removed at the expense and risk of the Exhibitor. DWTC will take every precaution to ensure that goods are carefully handled, but under no circumstances will DWTC accept responsibility for any loss, shortage and/or damage to goods belonging to an Exhibitor, its agents or Contractors, however incurred.

Exhibits cannot be removed from the building during the Show without the consent of the DWTC.
Full breakdown arrangements will be issued to Exhibitors during the Show.

At the close of the Show exhibits can be removed as follows:

All “Shell Scheme” exhibits must be removed between 18.00hrs and 22.00hrs on Thursday, 26 September 2024.
All Other Halls, any goods remaining after 16.00 hrs on Friday 27 September 2024 will be removed by DWTC at the Exhibitor’s expense and risk.

OFFICIAL CONTRACTORS LIST

ORAGNISED BY

TYPE	COMPANY	Email Id	Telephone No.
Venue Services - AV, Internet, Power, Rigging, Catering, Cleaning, Water & Waste & Signage	Event Plus	support@eventplus.ae	800 DWTC (3982)
Florist	Blooms	blooms@emirates.net.ae	+971 4 394 6094 / 3321255
Official Show Contractor	DXB Live	Dxblivecc@dwtc.com	+971 4 389 3901
On-site Handling , Shipping and Transportation	Al Naboodah Logistics LLC	rezaul.ahmed@alnaboodah.com	+971 4 4559099 Ext: 204
Refrigeration & Catering Equipment	Lowe Refrigeration	info@lowerental.com	+4428 9260 4619

All contractor staff must report to either the cashier’s cabin at the EO Land Main Contractor Badge Collection Point or at Al Wasl reception to avail of a temporary contractor badge in exchange of a passport copy. The badge will be valid for a maximum of 15 days. AED 200.00 will be charged per badge; this AED 200.00 represents an entrance fee of AED100.00 and a refundable deposit of AED100.00. The refundable deposit can be claimed upon returning the badge within 15 days from the date of payment.

Special Contractor Badges are available to Contractors by paying AED 150 per badge and can be ordered on site. However, these badges will be issued at the discretion of the Organiser and are only for the purpose of essential services to be carried out on the stands. Access will be permitted for one hour prior to the show open & one hour after the show has closed.

SPONSORSHIP OPPORTUNITIES

Raise your profile at the show and benefit from an increase in ROI and visitors to your stand. A host of sponsorship opportunities exist around ISM Middle East, before, during, and after the show, with ideas and packages to fit every budget.

Choose from signage and banners inside and outside the venue, registration messages, mailer sponsorship, events, innovation awards branding as well as high visibility online with web banners and email advertising

SPONSORSHIP ENQUIRY